Resume
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Work Experience
2012 - Present
Director of Design
TripleE Fusion – VA
- Led the strategy and design of a modular, responsive website builder, enabling developers to rapidly launch consistent, full-featured sites and reduction of build time by 30%.
- Designed a marketing analytics dashboard that eliminated hundreds of hours in manual reporting, providing real-time performance insights across multiple channels.
- Conducted user research and usability testing to translate behavioral insights into improved UX for both web and mobile platforms, resulting in a 25% engagement increase.
- Partnered with cross-functional teams to deliver wire-frames, high-fidelity designs, and interactive prototypes, ensuring design intent aligned with development output.
- Initiated and led UX operations including competitive audits, design system development, visual consistency patterns, and long-term experience roadmaps.
2011 - 2012
Senior UX Designer / Web Developer:
American Public University – VA
- Defined the user journey through detailed personas, user flows, IA diagrams, and interactive prototypes, aligning design with academic marketing goals.
- Designed and launched responsive landing pages that improved mobile traffic conversion and standardized branding across marketing initiatives.
- Acted as a cross-functional liaison between design, marketing, development, and copy-writing teams, streamlining collaboration and shortening iteration cycles by 15%.
2010 – 2011
Lead UX Designer / Front-End Developer
DHA Group, Inc. – Washington, DC
- Conducted in-person and remote usability tests, uncovering key UX friction points that led to product improvements in federal recruitment portals.
- Rebranded and redesigned the corporate website, supporting FBI contract recruitment efforts and increasing qualified traffic by 30%.
- Built a custom internal job board system, reducing recruiter job posting time by 40%.
- Delivered end-to-end product design including wire-frames, mock-ups, and front-end code, ensuring seamless integration with development teams.
2007 – 2009
UI Design
Destiny Foundation – Orlando, FL
- Designed and developed the foundation’s web presence, resulting in a 50% increase in donor engagement and improved visibility for humanitarian campaigns.
- Directed and produced video and photo storytelling content from Ghana to support global fundraising campaigns, securing funding to build deep-water wells benefiting 30,000+ people.
- Collaborated across research, design, and engineering to craft emotionally impactful and accessible digital experiences.
Education
2005 - 2007
Bachlor of Science Digital Art & Design
Fullsail University, Orlando FL
2004 - 2005
Associate of Science Digital Media
Fullsail University - Orlando FL
Skills & Expertise
Data Analytics:
- User Behavior Analysis
- Metrics & KPIs
- Data-Informed Design
Technical Literacy:
- Tech Acumen
- Front-End Awareness
- Design Tools Mastery
- AI Prompting
Interaction & Interface Design:
- Accessibility
- Visual Design Principles
- Wireframing & Prototyping
- Design Systems
- User-Centric Mindset
User Research:
- Methodology
- Synthesis
- Reporting
UX Leadership:
- Talent & Team Development
- Stakeholder Management
- Performance Management
- Resource Management
Business Acumen:
- Domain Knowledge
- Market Awareness
- Strategic Thinking
Product Management:
- Problem Framing
- Product Thinking
- Roadmapping
- Product Lifecycle Management
Content Strategy:
- UX Writing
- Information Architecture
- Content Auditing
Soft Skills:
- Communication
- Ownership
- Critical Thinking
- Time Management
- Emotional Intelligence
- Growth Mindset
- Resilience
Tools & Software
- Figma
- Adobe Creative Cloud (Photoshop, Illustrator, XD)
- Sketch
- InVision
- Microsoft Office
- Google Analytics
- WordPress
- Joomla
- Drupal
- UX Pilot
Work
Unified Marketing Dashboard From Chaos to Clarity

TripleE Fusion was juggling marketing data across platforms like Google Ads, call tracking soft-ware, SEO tools, Facebook Ads, reviews, and website analytics.
Empowering Designers, Streamlining Development

The goal: build a lightweight, fast, and intuitive website builder that lets designers create stunning websites—no coding required.
Designing for Scale, Trust, and a Growing Client Base

After six years and six prior iterations, the COPE CORRALES website had become an evolving reflection of the firm’s rapid growth.